Please remember that you must order your gifts on December 12th in order to receive them in time for December 25th.
Delivery is always free and is usually within 5 working days.
In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the courier website. If you are a registered user, you can follow your order directly from the "My Orders" section.
The courier will leave a note with their contact details. Contact UPS to find out if a further attempt at delivery will be made or if the order will be deposited at a collection point (access point).
If you do not contact UPS or do not collect the order from the collection point, after a few days the package will be sent back to our warehouse. You will be contacted by the Customer Services Department to see if you want the package to be delivered again or if you would like a refund.
We deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, USA.